ted Learning Podcast
Emotional intelligence in the new normal

Emotional intelligence in the new normal

May 20, 2020

Everyone keeps talking about the new normal and in this podcast, we are exploring the impact this has had on our emotions, and in particular our emotional intelligence.    Justin Smith-Essex Group, MD of ted Learning, is joined by Brian Dannatt, one of ted's associate trainers and an expert in psychology and emotional intelligence. 

About Brian Dannatt

Brian is one of our training team who delivers our Emotional Intelligence, Unconscious Bias and Leadership Training.  He is an organisational and coaching Psychologist. With over 20 years of experience working with people to identify pragmatic solutions for developing potential and effectiveness.  Brian’s focus is on assisting people in building and managing highly effective relationships. His main areas are Leadership & Management & Personal Success and Change.

What have I learnt from Lockdown

What have I learnt from Lockdown

May 20, 2020

There is much concern, and quite rightly so, about the potential negative impact of Covid-19 and the lockdown.  In this podcast, we explore those concerns and ask ourselves "Is this also an opportunity to start to connect with what is really important".

Patrick Holtby - Director of Product & Delivery

Patrick has been part of the ted Learning team since soon after the business was formed. He has worked extensively within transport, manufacturing and pharmaceutical sectors as well as in hospitality.

His specialities for ted Learning include key behaviour skills such as personal effectiveness, customer service, handling conflict, and leadership and management development. Patrick has been instrumental in delivering many of our ILM Programmes and is a key ambassador in our business for delivering joined up, sustainable learning. He has an ILM Level 5 Excellent Trainer Award 2015 with The University of York.

Managing Low Moods

Managing Low Moods

May 20, 2020
In this podcast to support mental health awareness, Patrick Holtby ask the questions "What are the things that make you feel worse?" and "What things make you feel better?" We provide tips on how to better manage your low moods and to understand what things affect your moods. 
 
Patrick Holtby - Director of Product & Delivery

Patrick has been part of the ted Learning team since soon after the business was formed. He has worked extensively within transport, manufacturing and pharmaceutical sectors as well as in hospitality.

His specialities for ted Learning include key behaviour skills such as personal effectiveness, customer service, handling conflict, and leadership and management development. Patrick has been instrumental in delivering many of our ILM Programmes and is a key ambassador in our business for delivering joined up, sustainable learning. He has an ILM Level 5 Excellent Trainer Award 2015 with The University of York.

Play is a waste of time and energy. Play is for kids. We are grown-ups and we have a job to get on with! So there.

Play is a waste of time and energy. Play is for kids. We are grown-ups and we have a job to get on with! So there.

May 19, 2020

During my time as a Learning and Development Manager with TransPennine Express, one of my responsibilities was to organise the Annual Management Conference which I had done for a couple of years. Each time we would organise a series of activities and speakers throughout the day. Everyone would sit around the cabaret-style tables, sticking with the colleagues who they knew and worked with regularly. As soon as it came to coffee time, delegates would grab a cup of coffee and then go in search of a quiet space so that they could catch up on their emails.

Patrick Holtby - Director of Product & Delivery

Patrick is the Director of Product & Delivery at ted Learning. Patrick has been part of the ted Learning team since soon after the business was formed. He has worked extensively within transport, manufacturing and pharmaceutical sectors as well as in the hospitality sectors.

Presentation skills - How to engage your audience. 

Presentation skills - How to engage your audience. 

April 21, 2020

There is nothing worse than the absolute fear that overwhelms some people when they have to stand up and present – sweaty palms, pulse racing, cant focus, worried they will forget key points.  Its also no fun being on the receiving end of this quickly realising this will be an uncomfortable presentation and hoping its not a long one. 

In this podcast, Katherine Mount provides help and advice for anyone who is going to present any type of information or message to someone else.  Follow the simple steps she describes and we believe you will be on the road to deliver a presentation that engages your audience. 

Questions you can and can’t ask in an interview

Questions you can and can’t ask in an interview

April 15, 2020

A survey in the  Daily Mail  in 2018 of over 1,100 decision-makers found that three out of five agreed a woman should have to disclose whether she was pregnant during the recruitment process and almost half thought it was alright to find out if women had young children.

Asking any of these questions would be illegal and a breach of the Equality Act 2010. So why do employers still want to ask this type of question?

Emotional Intelligence

Emotional Intelligence

April 7, 2020

As they do in every area of our lives, our emotions can influence the way we act and react in the workplace.

Emotional intelligence is about developing the skills to better understand both our own emotions as well as those around us, and effectively managing how we react to them so that we can be more productive in our work life.   The objective is not to suppress or ignore difficult emotions or feelings but rather learning to handle them intelligently when they arise.

Emotional Intelligence (or EI for short) is what makes the difference between top-performing leaders and the rest. Managers with strong EIs are measurably more successful in recruitment, employee retention, productivity, and customer service.

But EI is not just for Managers and Executives; it is critical for success at any level in your career.  If you want to rise to higher levels of responsibility in your job, having a strong EI is essential.

Managing Conflict

Managing Conflict

March 25, 2020

Conflict in the Workplace costs British businesses £33 billion per year.

We are all unique. We all have different experiences with diverse backgrounds and perspectives of the world which means we can respond differently to situations at work. This has an influence on our relationships with those around us. Our diversity of experience and thought is a positive thing, but sometimes it can also lead to misunderstanding and conflict between us.

What we consider to be conflict differs from one person to another. Our perception of a difficult situation can differ from someone else’s. A degree of conflict can even be positive, a bit of healthy competition in achieving goals can be a good thing. Different opinions on a project help us to reach a creative solution.

Managed well, these conflicts correctly we can up with a really positive outcome.

Interviews – a two way decision making process

Interviews – a two way decision making process

March 25, 2020

We often forget that an interview is a two way decision making process. Many interviewing Managers believe it’s their decision alone as to whether a candidate is successful and joins the team. The reality is that the candidate is effectively interviewing you too – does your business live up to their values – does it feel like a good place to work, are you flexible if that’s important to them? What are career progressions prospects?

If we start all interviews mindful that the candidate is also deciding if your business is right for them, we are beginning the process of a candidate focused interview. Also, it’s worth noting that more and more candidates not only research the company but the person interviewing them! So be prepared for your social footprint to be explored by people considering joining your business.

Why You Should Be Worried About Worry

Why You Should Be Worried About Worry

March 25, 2020

Even when you don’t manage to take a sick day, stress and worry can seriously impact your performance: we’re all less productive when we’re tense, distracted by worry, and lacking sleep. The statistics back this up; according to the Institute of Directors one in three employees admit that stress and anxiety hinder them from completing projects on time. The negative impact of stress on company culture is clear; studies have also shown that it damages employee retention and commitment to the company.